Privacy policy.
This privacy policy sets out how Berg & Bark (“we”/ “us” / “our”) uses and protects any information that you give Berg & Bark when you (the user of this website) use this website.
Berg & Bark may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 07/01/2025.
By visiting and using our website you agree to the matters set out in this policy – if you do not wish to agree to them, please do not use the site.
What we collect from you
We may collect the following information:
o Your Name
o Contact information including email address and telephone number
o Financial, Banking and/or credit/debit card information
o Geographic information such as address and post code
o Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
o To carry out our obligations arising from any orders or other contracts entered into between you and us and to provide you with the information, products and services that you request from us.
o Internal record keeping.
o We may use the information to improve our products and services.
o We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. These products, offers and other information may be from third parties.
o From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Analytics
This website also collects personal data to power our site analytics, including:
o Information about your browser, network, and device
o Web pages you visited prior to coming to this website
o Your IP address
This information may also include details about your use of this website, including:
o Clicks
o Internal links
o Pages visited
o Scrolling
o Searches
o Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Security
We try out best to ensure that your information is secure. However, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use standard procedures and security features to try to prevent unauthorised access.
How we use cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described in the link, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
o Whenever you are asked to fill in a form on the website, look for a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
o If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@bergandbark.com.
o We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Submitting Forms
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. The information may also be shared with our email service provider.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
o Information about your browser, network, or device
o Information about this site and the page you’re viewing on it
o Your IP address
Disclosure of Information
Other than the instances listed in this policy, we will not actively sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
You agree that we may, however, disclose your personal information to third parties (for example, web service providers) in the following circumstances:
o If we outsource any aspect of our business or systems, then we may disclose your personal data to our service provider(s).
o In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
o If we or a substantial part of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.
o If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any terms of use and other agreements relating to our sites, or to protect the rights, property, or safety of Berg & Bark, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Accessing Your Data
You may request details of personal information which we may hold about you. If you would like a copy of the information held on you, please write to:
hello@bergandbark.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@bergandbark.com